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SECURITY

Security and reliability

Your drawings and customer data are business-critical. Beamcore treats them that way, with clear agreements and technology you can verify.

WHAT WE WATCH

Four pillars under your data

01

Access by role

Role-based access per project. Customers and team members only see what is meant for them.

02

Audit log

Every change is recorded and exportable as CSV. The log cannot be edited.

03

Encryption and backups

Data encrypted in transit and at rest. Daily backups with retention.

04

Arrangements under the GDPR

Data processing agreement, a public list of sub-processors, data minimisation and hosting in Amsterdam.

MULTI-TENANCY

Strict separation per company

Beamcore is multi-tenant from day one. One company's data is never visible to another: every company works strictly shielded in its own environment.

  • Strict tenant isolation between companies
  • A dedicated environment and logo per company
  • A separate Beamcore admin panel that manages tenants, without access to your project data
  • Invite and manage users per company

ROLES

Four standard roles per company

01

Administrator

Everything within their own company, and assigns drafters, customers and contractors.

02

Drafter

Works in assigned projects: drawings, versions, planning and tasks.

03

Customer

Own projects: upload files, read drawings, give feedback and invite contractors.

04

Contractor

Assigned projects: read drawings and give feedback.

HOSTING

Hosting and infrastructure in the EU

Beamcore runs on servers in Amsterdam. Your projects, files and backups stay within the EU. Only for a few services, such as the AI features and sending email, is data processed outside the EU, with appropriate safeguards. They are listed on the Sub-processors page.

Every customer gets an isolated environment. Monitoring watches availability 24/7 and daily backups are periodically tested for recoverability.

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SIGN-IN AND ACCOUNTS

Two-factor authentication and stricter passwords

Turn on two-factor authentication with an authenticator app, with one-time recovery codes in case you lose your phone. Your company can make it mandatory for everyone. It also applies when signing in to the app and the AutoCAD plugin.

  • Passwords of at least 8 characters, checked against known leaks
  • Changing your email address or password asks for your current password
  • A password reset does not reveal whether an account exists
  • Uploads are checked, and app sessions expire after 90 days without use
  • A limited number of attempts when signing in and on public links

Frequently asked questions about security

In data centers in Amsterdam, and the backups are kept within the EU as well. A few services, such as the AI features and sending email, process data outside the EU. They are all on the Sub-processors page.
Some features, such as reading timber lists and delivery notes, use Claude by Anthropic. Only the document you have processed goes there, it is not used to train AI, and you always check the result yourself before anything changes.
Only the people you grant access per role and project. Beamcore staff only after explicit consent for support.
Daily, with retention. Restores are tested periodically.
We have a reporting procedure in line with the GDPR and inform you within the statutory term.
Yes. Before you cancel or delete your account, you download your invoices, projects and other data. After that we delete it and Beamcore no longer keeps it, so keep your invoices yourself.

Questions about security?

We are happy to walk through it with you, with your own IT person present too.