Sub-processors
Which services Beamcore uses to deliver the platform, what for and where they process data.
To deliver Beamcore we use a number of other services that process data of our customers. Under the GDPR these are sub-processors. Below you can see which services they are, what we use them for, which data goes there and where they process it. This list is part of our data processing agreement.
Services we use
| Service | Used for | Which data | Where | When |
|---|---|---|---|---|
| Rootnet (Rootnet B.V.) | Hosting of the platform, database and backups | All data in Beamcore | Netherlands | Always |
| DigitalOcean (DigitalOcean LLC) | Storage of files, such as drawings, documents and photos | The files you put into Beamcore | Amsterdam (Netherlands) | Always |
| Postmark (ActiveCampaign LLC) | Sending emails from Beamcore, such as notifications, quotes and invoices | Name, email address and the content of the email | United States | Always |
| Anthropic (Claude) | The AI features in Beamcore | The text or document you have processed | United States | Only when you use an AI feature |
| CloudConvert (Lunaweb GmbH) | Converting the preview of a DWG drawing to PDF | The drawing | Germany (EU) | Only when the Windows agent does not supply a preview |
| Pay.nl (PAY. B.V.) | Payments and direct debit of your subscription | Company name, IBAN and payment details | Netherlands | Always |
| Expo (650 Industries Inc.) | Push notifications to the Beamcore app | Device token and the text of the notification | United States | When you use the app |
| Flare (Spatie BV) | Error reports so we can fix faults | Technical details of an error, sometimes a user ID | European Union | Always |
Only at your request
The services below only receive data when you switch on the feature yourself. For your accounting package you also have your own agreement with that supplier.
| Service | Used for | Which data | Where | When |
|---|---|---|---|---|
| Your accounting package: Moneybird, e-Boekhouden, Exact Online, SnelStart, Twinfield or AFAS Profit | Sending your invoices and debtors to your own accounting and retrieving the payment status | Invoices, client details and payment status | Depends on the package | Only when you switch on the accounting integration yourself |
| Storecove (Storecove B.V.), Peppol access point | Sending and receiving invoices as an e-invoice via the Peppol network | The invoice and the details of buyer and seller | Netherlands | Only when you use Peppol |
Data outside the EU
Beamcore runs on servers in the Netherlands. For a few services, such as the AI features, sending email and push notifications, data is processed in the United States. We only do this with appropriate safeguards, such as the EU-US Data Privacy Framework or the standard contractual clauses of the European Commission.
Changes
We announce a new sub-processor at least 30 days in advance by email to the administrator of your account. You can object to it. If we cannot find a solution together, you can terminate your subscription before the change takes effect.