If something is wrong with an element, you record it as a deviation. You find them under Wkb & Kwaliteitsborging → Afwijkingen & herstel (Wkb & quality assurance → Deviations & repair). A deviation is created automatically when you reject a point during a check, but you can also report one separately. The Beamcore interface is in Dutch, so button and menu names are shown in Dutch with a translation.
Reporting a deviation
- Click Afwijking melden (Report deviation).
- Fill in a Korte titel (Short title) and an Omschrijving (Description). Optionally link the Controlepunt (Check point) and add Foto's (Photos).
- Choose the Ernst (Severity): minor, serious or critical, and save.
Arranging the repair
- Verdelen en plannen (Assign and plan) lets you choose the Verantwoordelijke (Responsible person), the Hersteltermijn (Repair deadline) and the Herstelactie (Repair action).
- Whoever picks it up clicks In behandeling nemen (Take on) or Herstel gepland (Repair planned).
- Once repaired, click Herstel melden (Report repair) and write down what was repaired. Foto toevoegen (Add photo) records the result.
- Click Hercontrole aanvragen (Request recheck). After the recheck, choose Hercontrole goedkeuren (Approve recheck) or Hercontrole afkeuren (Reject recheck).
A deviation only closes after an approved recheck. If it is serious, hold the element back with Element blokkeren (Block element).
Statuses
A deviation goes through the statuses new, in progress, repair planned, repaired, waiting for recheck and closed. As long as a deviation is open, the element cannot be released internally.